blog

Jun
03

Does It Work On My Face?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus quis vestibulum nibh. Interdum et malesuada fames ac ante ipsum primis in faucibus. Nam eleifend nec felis eget vestibulum. Donec cursus eu mauris elementum tincidunt. Nunc at tortor vitae neque tempus sagittis eu sed libero. Fusce varius, lectus nec congue facilisis, justo augue dictum est, et lacinia tortor arcu in est. Aliquam volutpat ut lacus at tempor. Maecenas feugiat commodo enim non viverra. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus quis vestibulum nibh. Interdum et malesuada fames ac ante ipsum primis in faucibus. Nam eleifend nec felis eget vestibulum. Donec cursus eu mauris elementum tincidunt. Nunc at tortor vitae neque tempus sagittis eu sed libero. Fusce varius, lectus nec congue facilisis, justo augue dictum est, et lacinia tortor arcu in est. Aliquam volutpat ut lacus at tempor. Maecenas feugiat commodo enim non viverra.

Read More
blog

Jul
13

How Do I Inquire About Custom Printed Fabric?

Please contact our printing department at [email protected] or call us at 1.276.634.0115.  We are open from 8:30am – 5:00pm EST Monday – Friday.

Read More
blog

Jul
13

I Need A Particular Fabric That Is Not Listed On Your Website, What Do I Do?

Contact us at [email protected] and we can discuss sourcing the item for you.

Read More
blog

Jul
13

How Do I Know If The Stretch Is Suitable For My Particular Needs?

Each one of our fabrics includes stretch factor in the description but we encourage you to purchase a fabric swatch card before ordering to ensure that the stretch capabilities are suited to your particular application.

Read More
blog

Jul
13

Are The Color Representations On Your Website Accurate?

We encourage you to purchase a fabric swatch card before ordering to ensure color matching relative to your particular needs.  Various computer monitors display color differently, so it is very important that you make sure of color matching before purchasing fabric.

Read More
blog

Jul
13

What Is Your Return Policy?

We take pride in offering a premium product to our customers.  Our fabrics and products are custom printed (where specified), cut and inspected prior to shipping, with special care and attention to detail.  Because of this all sales are final.  Customer satisfaction is of utmost importance to us.  If you have any questions please contact our customer service department by clicking here:  Contact and Support

Read More
blog

Jul
13

What If My Package Arrives Damaged?

We take great care to insure all packages leave our warehouse in pristine condition.  We cannot be held responsible for any damages that occur to product and/or packaging during transit.  Please contact the carrier/shipping provider in the event that your package is damaged in transit.

Read More
blog

Jul
13

How Much Does It Cost To Ship Internationally?

Solid Stone Fabrics ships internationally using USPS.  All shipment costs are based on weight, size and destination of package.  Shipping rates and available options are calculated during the checkout process.  

*Please note that due to USPS International multiple package shipping regulations for certain locations, if your order exceeds 80 lbs, you may be contacted by Customer Service after order placement, to adjust shipping costs.

Read More
blog

Jul
13

Do You Ship Internationally?

International shipping options are available.  Shipping rates and available shipping options are provided at checkout.  If you attempt to place an order and your shipping destination is not found, please contact customer service at [email protected] so that we may add your destination.

Read More
blog

Jul
13

How Long Does It Take For You To Prepare And Ship My Order?

All ground orders leave our warehouse within 2-5 business days of order placement, with the exception of digitally printed items, which ship within 5 - 10 business days of order placement.  All expedited shipping orders, including Next Day Air, 2 Day and 3 Day speeds, will be shipped same day, if order is received by 12:00 noon EST.  Expedited orders received after 12:00 noon EST, will ship the following business day.   Orders are not shipped on holidays or weekends.

 

*Orders that exceed 500 yds will need to be scheduled for a freight service.  Please contact our Customer Service department for further details.

Read More